Upcoming Events

To hear a 30-min. interview with Sharon on Selling with Soul Version 2.0, go to this link: http://spotliteradio.com/?p=5526

Sales Training

CustomerCentric Selling, chosen as a top training company 6 years running, is a proven, teachable process for growing revenue. Using this process, we have helped hundreds of sales people achieve greater success. Check the sales training tab for a great testimonial.


Coach Training

The Coaching Clinic workshop teaches you how to help your team achieve their personal best, and Essential Conversations for Developing Others teaches you how to have even difficult conversations with your team.


Selling with Soul

The book is featured on iUniverse bookstore this month and available as an eBook. See http://bookstore.iuniverse.com/Products/SKU-000519974/Selling-with-Soul.aspx. Also, check the media tab for links to recent interviews.


Time for a new chapter.


It is with sadness and excitement that I write this final blog: Sadness because it is the last one I’ll publish, and excitement because I am entering a new phase in my own growth. Recovering from total knee replacement has left me a lot of time to think—I hope clearly, although I admit there are pain killers involved. I’ve looked at all I’ve learned and experienced since that life-changing day in 1978 when I decided to become a sales person. I’ve enjoyed a good income, satisfying work, and the knowledge that what I do helps others be successful in achieving their goals. Most importantly, though, I’ve been privileged to meet and work with exceptional people. How do I define exceptional?

Exceptional people are those who are curious, hungry for knowledge, and eager to make themselves better, whether it’s at their job, their hobby, their partnering and parenting skills or any other area where they choose to challenge themselves. They constantly strive to do better and to be better for themselves and the other people in their lives.

I’m not suggesting we give up time for leisure or reflection. It’s important to regularly have those quiet moments where we just sit and feel grateful for all we have in our lives. I am saying there is a big difference between those times of thankful stillness and just sitting still, giving up on our amazing abilities to grow and change and renew ourselves. There are people who believe you can’t teach an old dog new tricks, or that they’ve done enough, learned enough, and can now just rest on their laurels. The truth is in nature there is no rest. To stop moving forward is to begin the slide backward. To not use it is to lose it. Even in the middle of winter when the earth appears to be asleep, growth is constant just beneath the surface and its beautiful result bursts forth in the spring in green and blossom.

The last twelve years of teaching and consulting have been a glorious gift to me, a chance to do what I always wanted to do and to do it in my own way. The travel was wearing but the work was my passion and the people I met and worked with were a source of joy.

I’m starting a new chapter of my life now, one focused on family, travel purely for fun and exploration, music, and continuing lifelong learning. I won’t be publishing a newsletter any longer but I will keep my website up for another year. You all know how to reach me and I would love to hear from you any time. I wish you all health, joy, and the blessing of love in your lives. So here, as my sign-off, is a republishing of the last chapter of my book. Enjoy

Final thoughts from Selling with Soul:

“Every time you suppress some part of yourself or allow others to play you small, you are in essence ignoring the owner’s manual your creator gave you and destroying your design.” Oprah Winfrey

Every day is a new opportunity to live a life we are proud of, and to show by our choices what we value most. Old habits die hard. As important as taking care of our bodies by choosing nourishing food and exercising regularly is keeping our spiritual health on our agenda. If we aspire to “Bob’s Balance,” we need to remind ourselves to differentiate the important from the urgent. We need to practice the qualities of selling with soul shared in chapter one and throughout this book:

  • Enjoying a balanced life
  • Recognizing the importance of empathy
  • Respecting yourself and your customer
  • Practicing persistence and patience
  • Listening to yourself and others with sensitivity and patience
  • Avoiding rationalization
  • Embracing change
  • Being a lifelong learner
  • Achieving philosophical alignment


We need to develop new habits and new rituals. Finding the ones that work for you is an essential part of living and selling with soul. Some of the rituals for daily renewal that work for me–when I work them– and that have helped others I know to be their best are offered here to get you started thinking of your own.

Daily prayer and meditation.

Reading inspirational texts.

Writing a gratitude list at the end of the day of five things you’re thankful for.

Writing a goal for each day or week and posting it on your mirror.

Taking five minutes each morning to think about what you most want to accomplish that day.

Writing in your day planner what is most important to you so you can do what matters most.

Making sure your goals include personal and family goals, not just business goals.

Finding some regular time to visit with, or to talk with, your spiritual mentor or coach.

Finding a support network of people who share your principles and values.

Practicing forgiveness of people who have hurt you or disappointed you.

Making amends to people you have hurt or disappointed.

Regularly asking for guidance when you face challenges and obstacles, whether you go inside yourself or to your God or to a Higher Power you trust.

Regularly giving thanks for all the blessings in your life.


As you take each step in your journey, I wish you all love and success and spiritual growth. May each day be a blessing.